HLD Customer Satisfaction Survey

Quarterly Customer Satisfaction Survey

HLD Landscaping, Inc. would like to take this opportunity to thank you for allowing us to service your landscaping needs.

Please assist us in evaluating our performance and quality of work to help us serve you better. Just take a minute to complete the following survey. Please feel free to provide any additional comments or suggestions you feel would be beneficial for us to know or use to provide you with complete satisfaction of our services.

As always, we value your business and appreciate any opportunity to improve our landscaping services!

Customer Name

Workmanship and Crew:

How would you rate the attitude and professionalism of our work crews?

Excellent Good Fair Poor Comments

What would you rate the quality of our workmanship?

Excellent Good Fair Poor Comments

What would you rate the cleanliness of your property following our work crew's departure?

Excellent Good Fair Poor Comments

What would you rate our ability to take care of details?

Excellent Good Fair Poor Comments

What would you rate the length of time for our crew to complete the work?

Excellent Good Fair Poor Comments

Do you think the warranty is sufficient and fully carried out?

Excellent Good Fair Poor Comments

Rate your overall experience with the HLD Landscaping, Inc. crew.

Excellent Good Fair Poor Comments

Office:

Are we easy to get in touch with?

Excellent Good Fair Poor Comments

What would you rate the attitude of our office staff?

Excellent Good Fair Poor Comments

What would you rate the efficiency in which your phone request is responded to or handled properly?

Excellent Good Fair Poor Comments

Overall Experience:

What would you rate your overall experience with HLD Landscaping, Inc?

Excellent Good Fair Poor Comments

Would you recommend HLD Landscaping, Inc. to your friends and family?

Excellent Good Fair Poor Comments

How could HLD Landscaping, Inc. better serve you in the future?

Comments:

Please indicate any additional services that you might like HLD Landscaping, Inc. to provide a quote:

Residential Mowing Mulching Turf Applications Tree Service

Plant Healthcare Tree Deep Root Feeding Gutter/Roof Cleaning

Commercial Mowing Commercial Landscaping

Thank you for taking the time to complete our Quarterly Customer Satisfaction Survey! Please remember to fill in your customer name at the top in order for us to properly credit your account.

HLD Landscaping, Inc.

P.O. Box 1401

Virginia Beach, Virginia 23451

757-425-3272